Studio FAQs
Booking & Payment
How do I book Shutterdeck?
Use the Book a Slot page to see live availability and the full price with GST, then send your request. We confirm on WhatsApp, you pay the 50% advance by UPI, and your slot is locked. You can also WhatsApp or call +91 99904 33319.
How much advance do I pay?
50% of the booking value confirms your slot. The balance is paid before the shoot starts.
Which payment methods do you accept?
UPI for now. Card and net-banking payments through a secure payment gateway are coming soon. We never ask for card details on WhatsApp.
Do I get a GST invoice?
Yes. Every booking gets a GST invoice. Share your company GSTIN when you book if you want to claim input credit.
How far in advance should I book?
At least 24 hours ahead; 48 hours if you need pro gear from our partner rental houses. Same-day slots are possible when the calendar is free.
Can I visit the studio before booking?
Yes. Book a free 30-minute studio visit any day between 9 AM and 7 PM.
Pricing
How much does Shutterdeck cost per hour?
₹1,500/hr on weekdays and ₹1,800/hr on weekends, minimum 2 hours, + 18% GST.
Do you have half-day and full-day rates?
Yes. Half day (4 hrs) ₹5,500 weekdays / ₹6,500 weekends. Full day (9 hrs) ₹11,000 / ₹13,000. All + 18% GST.
What does overtime cost?
If your shoot runs past your booked time, overtime is ₹2,000/hr, and ₹3,000/hr after 7 PM. Overtime is only possible if the studio is not booked after you.
Is there a night charge?
Studio hours are 9 AM to 7 PM. Shoots after 8 PM carry ₹2,000 extra over the hourly charges.
Are there any hidden charges?
No. Extras are listed upfront: coloured paper ₹800 per colour, floor change ₹500, full power backup ₹500/hr if requested, and a refundable ₹5,000 security deposit on every shoot.
Is there a security deposit?
Every shoot needs a refundable security deposit of ₹5,000, paid before the shoot starts and returned within 48 hours after the studio is checked, minus any damage charges.
Podcast
What podcast packages do you have?
Studio Only ₹1,500/hr, Plug & Play ₹3,500/hr (2 cameras, lights, operator), Full Production ₹9,999/episode (edited episode + 3 reels + thumbnail), and Creator Membership from ₹12,000/month.
How many people can sit on the podcast set?
Up to 4 people on mic.
Is the room soundproof?
It is a low-echo, acoustically treated room that is great for dialogue, but not a fully soundproof booth.
When do I get my files?
Raw files are handed over the same day. Edited Full Production episodes are delivered within 5 working days.
Photo & Video
Can I bring my own lights and cameras?
Yes. List your gear when you book. Our strobes, LED lights and modifiers are included free if you need them.
Can I shoot kids and babies?
Yes, with a parent or guardian present at all times. We ask the guardian to sign a short consent form.
Can we use haze, smoke, water or confetti?
Only with prior approval; any cleaning needed is charged from the security deposit. Fire is not allowed.
What if the cyclorama gets damaged?
Damage to the cyclorama is charged from ₹2,500 to ₹20,000, depending on the repair needed (touch-up, repaint or resurfacing).
Do you provide photographers and crew?
Yes. Photographer ₹3,500 half day / ₹7,000 full day; camera operator ₹4,000 / ₹8,000; editing from ₹600 per reel.
The Space & Amenities
How big is the studio?
A 24×40 ft (960 sq ft) pillar-free floor with a 12×14 ft white cyclorama and a 12 ft ceiling at the cyc.
Where is Shutterdeck?
Basement, Plot No. 70, Avenue 77, Sector 77, NH-8, Gurugram, Haryana 122004. Right on NH-8, about 5 minutes from Dwarka Expressway.
Is there parking?
Yes, roadside parking is available right outside.
Who can be on set?
On set: the camera team, models/actors and up to 2 client representatives.
Is there power backup?
Basic inverter backup runs the lights and fans only. Full power backup for shoot equipment is available on request at ₹500/hr.
What amenities are there?
AC, Wi-Fi, makeup room, changing room, washroom, drinking water and CCTV for security.
Cancellations
Can I reschedule?
Yes, free of charge up to 48 hours before your slot, once per booking, subject to availability.
What is the cancellation policy?
More than 72 hours before: full refund of the advance. 24–72 hours before: 50% refund. Under 24 hours or no-show: no refund. If we cancel, you get a 100% refund.
How long do refunds take?
Refunds go back to the original payment method within 5–7 working days.
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